The Hotelier comes in five CD-ROMs with hours of industry-focused learning. The virtual hotel includes a reception area, a restaurant, bar and coffee shop, housekeeping and room service, a health club, special events, maintenance and security.

Hours of authentic conversations and simulations between hotel guests and staff, together with authentic video footage filmed in a real five-star hotel, ensures that your learning experience accurately meets your own language needs. Whatever your department or position, The Hotelier will add that extra dimension to your professional image that is sure to improve the level of service you and your staff can offer your guests.