Service Description
Overview
CNS maintains billing and management for campus-wide telecommunications and networking services, including:

local phone service
calling card and international phone service
state long distance phone service - SUNCOM
long distance phone service
management system for work orders and inventory
voice over IP
service to the wallplate
future services, including:
cellular phone service

The infrastructure for this service is in the process of being moved to PAETEC's Pinnacle Communication Management Suite. This system change should be production sometime in summer 2005.

Features

One-stop consolidation for all telecommunications functions across campus
Web interface to manage billing, and work order entry/status.
Integration with PeopleSoft for billing.